Johnson County Central Dispatch and E911 (JCCD) has been in operation for decades but has only become its independent agency, governed by the Johnson County Emergency Services Board, in 2009. Before 2009, Johnson County Central Dispatch was under the direction of the Johnson County Sheriff’s Department and Johnson County Commissioners.
In December 2008, faced with a declining landline taxed funding system and a growing public service need, the County residents voted to pass a ¼ of 1% sales tax to replace the declining revenue and become the sole source of funding for the agency.
This sales tax, while small, allowed the agency to replace worn-out unreliable equipment with new technology, offering more advanced public safety measures. The revenue also provided extensive training and continuing education for Communications Operators as well as implement Emergency Medical Dispatching, which provides over-the-phone instructions for medical calls; saving lives daily. JCCD provides countywide landline and cellular phone enhanced 911 services; along with fire, police, and ems communications to all agencies in Johnson County except for the UCM Department of Public Safety and the City of Knob Noster.
In 2011, the FCC mandated a narrow banding of communication frequencies causing extensive radio issues across the United States. Johnson County faced critical failures within its emergency services communication infrastructure. JCCD personnel, along with its technical advisors, and various Johnson County emergency services agencies, developed a countywide communications infrastructure plan that would provide for a more robust reliable communications system ensuring the safety of emergency services personnel and the public, meet current needs, and allow for future growth. Unfortunately, this system was out of JCCD’s budget. Johnson County residents, again seeing the need, stepped up in 2012 and passed an additional ¼ cent sales tax. JCCD now receives a total of ½ of 1%.
JCCD built a new countywide communications infrastructure and 911 center located on US Government donated land. The new center allows JCCD to hire additional personnel to meet the demands of the 25% increase in call volume as well as housing the additional equipment needed for the new communications infrastructure. JCCD is committed to ensuring the safety and security of its residents and first responders.
Johnson County Central Dispatch has risen from a simple radio communications center to one of the best and most reliable Dispatch agencies in the region.
Board of Directors